TruGreen is a highly professional lawn care, nuisance pest control ,shrub and tree care service provider. Located throughout the US, TruGreen provides care to customers yards, complete nuisance pest control, and a money back guarantee that ensures high quality of services. TruGreen has a customer base of more than 2.5 million people who trust them for green healthy lawns and landscapes. Being the countries largest and most comprehensive lawn and landscape services provider, TruGreen is continuously trying to improve service delivery to their customers. They do this through customized care solutions that are innovative, effective and responsible.
To achieve this goal TruGreen has a customer satisfaction survey that can be accessed at www.trugreen-survey.com. This assists the company in improving their services in the future. Below is a step by step guide on how to go about completing the TruGreen customer satisfaction survey.
Required to partake in survey:
- You will need a computer with access to the internet.
- As a customer you should have received an invoice number or statement that confirms that you have used their services.
Steps To Complete Survey:
- Copy and paste the following URL in your browser or if your system allows click the link we have provided here for you. www.trugreen-survey.com
- Found on your statement, you will need to enter the branch number. Once you have input this information click “Continue”
- You will then answer the survey questions such as:
a. friendliness of the staff.
b. how long they took to show up.
c. the time they took to get the job done.
d. if they did the job they were supposed to do.
e. if one was happy with the lawn care and landscaping done.
f. pricing information.
By providing this information, customers can be sure TruGreen is constantly improving in service and quality to maintain the excellent reputation they currently have. They do appreciate any feedback you can relate back to them.