Argos is a leading UK online retailer. While it also has many stores in and around the country, many of Argos customers shop for products on the retailers website. Products ordered they are delivered from one of their 740 stores. Argos is keen in providing the best customer support and experience possible. In order to help achieve these results, the retail chain has imported a shopping survey that is accessible at www.tellargos.co.uk. In just six simple steps, customers are able to give feedback on Argos customer and product services. Upon completion, for taking the time to help Argos in this survey, your information will be entered into a drawing to win a $1000 prize. Below are the steps to take part of the survey.
Go to www.tellargos.co.uk from a computer than has access to the internet.
Here the questionnaire asks the customer to fill in details of the store, name of the town in which it is located. The second and third questions require you to enter the day and time you visited the store respectively. The last question in this step ask for the reason for your visit to the store.
This step seeks to find out how your experience at the store was. The questions require the following information:
a. A rating of how satisfied you were by the visit and a reason of the rating.
b. A rating of how easy your experience was in the store and a reason.
c. A rating on how enjoyable the staff made your shopping experience and an explanation for the rating.
Provide feedback on how the staff responded when you interacted with them. It also gives you a chance to identify a specific staff member who you did or did not like. Lastly, the step seek to find out if you would recommend the store to family and friends.
This step gives you a chance to tell the service team what you would like to see change at that particular Argos store. The questionnaire gives you a chance to make a suggestion on what should be changed. This option applies both to the store staff products and services.
This step is optional and customers willing to continue with the survey are entered 2 times into the cash reward draw. This step requires information on how you found the products you needed at the store. You are also asked how easy it was to find the item and whether you reserved it before visiting the store in person.
Once you have completed the above, you will then be asked to fill out your personal information. This information will be used in the event your information is drawn in the $1000 giveaway. So visit www.tellargos.co.uk today!