PetSmart Inc is the largest supplier of specialty goods and services for pet owners and their pets. From cats and dogs to snakes and fish, PetSmart supplies over 10,000 products for pet health and happiness. With over 52,000 employees across more than 1200 stores and nearly 200 PetSmart PetsHotels in-store boarding facilities for cats and dogs, they provide a huge range of not only goods, but services including grooming, training, boarding, and pet adoptions. PetSmart Inc wants to know that its stores and services are properly meeting or exceeding their customers expectations. It is vitally important to their continued success that they ensure their customers are receiving the best quality products and services. To make sure they are doing this they have put together a customer satisfaction survey. To show appreciation in regards to the time you take to complete the survey, they will let you redeem the  special offer on the back of  your receipt once you have finished the survey. Below we have provided a quick guide on how to complete the survey and redeem your prize.

Required to participate in the survey:

  • Computer with access to the internet.
  • A receipt from a recent purchase at your local PetSmart

Steps to complete the survey:

  1. Copy and paste the following URL into your browser or if your system allows click the link here we have provided.
  2. Enter the 16-digit survey invitation number found on the back of your receipt.
  3. Press START and answer each question about your recent experience to the best of your recollection.
  4. When the survey is complete you will receive your validation code. Write this down on your receipt and take it to your local PetSmart to redeem the special offer.

NOTE: This validation code and special offer are good one time only, and the offer can not be redeemed without the validation code.