Petsmart is the largest retail store for pet supplies in the world. Petsmart has over 1000 retail location in the United States, Puerto Rico, and Cananda, with about 100 of those locations offering Pet Hotel Services. You can find just about any type of pet supplies at one of their location and most stores have grooming services and pet adoptions available for their customers as well. To continue to provide you and your pets the service and products you enjoy, Petsmart has put together a customer satisfaction survey to hear feedback. You can participate in the survey at

Requirements for you to participate in the survey:

1. A computer that has access to the internet.
2. You should be able to read and understand English or Spanish
3. You should have a receipt from a recent PetSmart visit where you made a purchase.
Steps to Complete Survey:

  1. You can either copy and paste the following URL into your browser or if your system allows, click the link provided here for you.
  2. In the event you prefer the survey to be offered in Spanish, you need to click on the blue hyperlink provided at the box in the bottom of the page.
  3. Look at your receipt and enter the pin number that is provided on the receipt. You should ensure you enter all the 16 digits provided on your receipt. There are different surveys carried out but you should make sure you have selected the right survey indicated on your receipt. After entering the pin correctly you will be required to click “START”
  4. Answer the question that you will be asked  about your recent visit to the given store. The questions are in different forms, there are those with multiple choices while others will require you to type in answers in the spaces provided. You should answer the questions and provide information even if the answers may have a negative feeling from your visit.
  5. In conclusion of the survey you will be given a validation. It is important for you to follow the instructions provided in the validation for you to finish the survey successfully.

Petsmart has offered an added benefit of offering those customers that take part in the customer satisfaction survey by giving them special offers and discounts. Once you finish you should receive a discount code that can be used on your next visit. So feel free to take part in the survey and redeem your prize today.