Frankie & Benny’s, founded in Leicester in 1995 is a chain of Italian- American Restaurants. It is located in United Kingdom and has many branches run by the Restaurant Group Plc nationwide. This restaurant has a theme showing the 1950s Italian- American back-story. This beautiful restaurant is decorated with Old Italian heritage photos, dark wood with warm lightning to enhance the mood, and table tops with granite effect. It also has Italian music played via speakers which can be heard throughout the restaurant. Staff wear black waistcoats, tie, black trouser and white shirt and apron. It combines the popular American food with Traditional Italian dishes  providing a delicious meals.

The restaurant is always for new ways to provide the best customer service. One way they do this is by creating the Frankie & Benny’s Survey. The main focus of this survey is to understand the needs of customer by taking their feedback and providing them with excellent service in return. Frankie & Benny’s not only want to provide delicious foods, excellent service, and amazing environment, they also wants to build a relationship with customers. In appreciation of the customers that complete the survey, they will give you £5 off your next visit as well as enter you into a drawing where they giveaway a iPad monthly.

Below are the steps to complete the survey and get entered into the drawing.

Required to take part of survey:

  • Computer with access to the internet.
  • A receipt from a recent visit to your local Frankie & Benny’s restaurant.

Step to complete survey:

  1. Copy and paste the following URL into your browser or if your system allows click the link here we have provided.
  2. Once there you will be prompted to enter the 13-digit invitation number which is on the receipt.
  3.  Click the “Take Part” Button
  4. This will start the survey and begin the questions about your visit. Feel free to be as honest as possible as they would like to hear both the positive and/or negative experiences if there were any.

Once you have finished the questions go ahead and submit it. This will give a coupon code for £5 off your next visit. It will also enter you in the drawing for a chance to win a iPad.