Checkers and Rally’s restaurants first opened in 1986 and 1985 respectively. The owners believed that Americans deserve a better tasting burger at a price that’s easy on the pocket. The drive-thru concept, combined with the over-the-top checkerboard squares, red neon signs, and great tasting food made Checkers and Rally’s an instant hit.

In 1999, after opening 200 restaurants combined, Checkers and Rally’s merged making them the largest double drive-thru restaurant chain in the United States. Today, they have more than 800 locations, and still growing.

The Checkers and Rally’s customer service was created for the purpose of giving you a better dining experience. Both brands are bent on serving quality food with a smile, and they want to ensure that all customers leave the restaurant very satisfied. Participating in the survey will give you a validation code that you can redeem the next time you visit any Checkers and Rally’s restaurant.

How to Participate in the Survey

If you want to take part in the survey, all you need is a survey invitation or a Checkers and Rally’s receipt. You can access the survey website through your computer or smartphone, as long as it’s connected to the Internet.

Here are the steps:

  1. Visit
  2. Once you’re on the page, enter the 4-digit store number. This information can be found on your receipt or survey invitation.
  3. Enter the date of your last visit to Checkers and Rally’s.
  4. Click the Start button.
  5. Answer all survey questions as honestly as possible. Keep in mind that your suggestions and feedback will go a long way in helping them improve their food, service, and ambience.
  6. When you have completed the survey, you will provide some personal information such as your name and contact details. Don’t worry, Checkers and Rally’s will never disclose your information for marketing purposes. You can read the privacy policy here:

To check out Checkers food choices or to find a restaurant near you, visit them at You can also visit Rally’s website at